Omnichannel for Customer Service
Enable organizations to instantly connect and engage with their customers via channels like Live Chat and SMS.
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Enable organizations to instantly connect and engage with their customers via channels like Live Chat and SMS.
Quickly build applications for call centers so that agents can get a unified view of the customer data stored in the model-driven apps in Dynamics 365.
Integrate any third-party channel provider or channel aggregators into Unified Interface Apps.