Share via


Change history

This topic is updated when a feature's release date changes or when a feature is added or removed.

Dynamics 365 Sales

Features added to release plan

Feature Date added
Connect AI agents to sales workflows using Model Context Protocol server Apr 28, 2025
Accelerate data entry using form fill assist toolbar Apr 18, 2025
Streamline data entry with smart paste Apr 18, 2025
Find, filter, and sort using natural language with smart grid Apr 18, 2025
Deploy autonomous Sales Qualification Agent to qualify leads at scale Apr 14, 2025
Visualize and work with hierarchical data from multiple tables Mar 06, 2025
Transform decision-making with sales research agent Mar 01, 2025
Turn marketing engagement into actionable insights for sellers Feb 27, 2025
Improve sales efficiency with Sales Qualification Agent's email validation Feb 21, 2025

Release date changed

Feature Change Date updated
Enhance customer interactions with auto-linked CRM data Public preview date moved to Aug 2025. Jun 04, 2025
Find, filter, and sort using natural language with smart grid General availability date moved to Jun 2025 May 22, 2025
Connect AI agents to sales workflows using Model Context Protocol server Public preview date moved to Jun 2025. May 20, 2025
Improve sales efficiency with Sales Qualification Agent's email validation Public preview date moved to May 2025. May 05, 2025
Tailor Sales Qualification Agent to your industry and business needs Public preview date moved to May 2025. May 05, 2025
Turn marketing engagement into actionable insights for sellers Public preview date moved to Jul 2025. May 01, 2025
Boost pipeline by autonomously researching leads with Sales Qualification Agent Public preview date moved to May 2025 Jan 31, 2025

Features removed from release plan

Feature Reason Date removed
Let Sales Qualification Agent reply to emails based on knowledge sources Deprioritized and will not be delivered. Apr 14, 2025
Let agents transform data quality by deduplicating records Moved to a future release wave. Apr 03, 2025
Boost sales success by focusing on the most relevant lead Deprioritized and will not be delivered. Mar 19, 2025
Stay updated with action items from customer conversations Deprioritized and will not be delivered. Mar 18, 2025
Improve lead conversion with a customer success story in outreach email Deprioritized and will not be delivered. Mar 18, 2025
Discover and unblock stalled deals using AI-powered suggestions Moved to the next release wave. Mar 03, 2025
Discover and proactively respond to stakeholder changes in an opportunity Moved to the next release wave. Mar 03, 2025
Boost Engagement by Staying Informed with Conversation Insights Moved to the next release wave. Mar 03, 2025
Engage with a prioritized list of key opportunities to enhance your deal success Moved to the next release wave. Mar 03, 2025
Increase pipeline quality with intent-to-buy analysis Moved to a future release wave. Feb 06, 2025

Dynamics 365 Customer Service

Features added to release plan

Feature Date added
Perform bulk actions on filtered conversations May 05, 2025
Connect AI agents using Model Context Protocol server Apr 28, 2025
Summarize base records and related records with Copilot Apr 18, 2025
Increase user productivity with new modern rich text editor Apr 09, 2025
Configure one ARC rule for multiple queues Apr 09, 2025
Optimize customer service with intent-based routing Apr 08, 2025
Use the new email editor for a streamlined, feature-rich experience Apr 08, 2025
Tag email templates with line of business Apr 07, 2025
Enable customers to create multisession apps Mar 24, 2025
Search for user experience profile assignments Mar 24, 2025
Use Execute JavaScript macro to create your own custom macros Mar 24, 2025
View the enhanced user experience for Copilot summaries Mar 18, 2025
Monitor customer wait time through live conversation counter Mar 18, 2025
Customize formatting and headers for case and custom record summaries Mar 13, 2025
Use shift bookings to assign records to representatives Mar 05, 2025
Maintain routing rules in bulk Feb 04, 2025
Use the modernized and refreshed Copilot Service workspace app Jan 24, 2025

Release date changed

Feature Change Date updated
Use shift bookings to assign records to representatives General availability date moved to May 2025 May 02, 2025
Use Copilot to generate contextual partial email content Public preview date moved to Apr 2025. General availability date moved to Jul 2025. Feb 28, 2025
Configure timeout rules override in SLA-based automatic actions General availability date moved to Jun 2025 Feb 14, 2025

Features removed from release plan

Feature Reason Date removed
Use Copilot Studio agents for customer surveys Merged this feature with the Use Copilot Studio agents to get customer feedback feature. May 01, 2025

Dynamics 365 Contact Center

Features added to release plan

Feature Date added
Use custom NLU Plus models with AI agents May 02, 2025
Upload phone numbers in bulk for direct routing Apr 30, 2025
Use constrained grammars for speech recognition Apr 14, 2025
Recognize one of multiple entities in a single utterance Apr 14, 2025
Enable selective hold with music and exit prompts Apr 14, 2025
Enable SIP X header support for context transfer Apr 14, 2025
Use enhanced disposition code capabilities Apr 10, 2025
Search for phone numbers in Copilot Service admin center Apr 10, 2025
Use intent to consult with a user Apr 10, 2025
Consult with workgroup, queue using intent Apr 10, 2025
Use intent to select representatives to transfer conversations Apr 10, 2025
Transfer conversation to workgroup, queue using intent Apr 10, 2025
Promote intents for self-service in semi- or fully automated manner Apr 09, 2025
Resolve complex issues autonomously with Customer Intent Agent Apr 09, 2025
Optimize customer service with intent-based routing Apr 08, 2025
Use Microsoft Teams Phone in contact center Apr 07, 2025
Use the optimized option to update presence Mar 17, 2025
Use improved outbound dialing with reduced latency Mar 17, 2025
Real-time adherence monitoring for service representatives Mar 13, 2025
Shift bidding for customer service representatives Mar 13, 2025
Shift swapping for customer service representatives Mar 13, 2025
Manage time-off requests Mar 13, 2025
View and manage shift schedules with My Schedule calendar Mar 13, 2025
Use automated and manual scheduling to manage shift plans Mar 13, 2025
Create and manage shift plans for effective staffing and service coverage Mar 13, 2025
Use capacity planning to predict your staffing needs Mar 13, 2025
Create and analyze forecast scenarios for case and conversation volumes Mar 12, 2025
Use Desktop companion application Mar 10, 2025
Use disposition codes in voice and chat conversations Mar 10, 2025
Use API to pause and resume recording, transcription Mar 06, 2025
Use shift bookings to assign conversations Mar 05, 2025
Manage routing rules in bulk Feb 04, 2025

Release date changed

Feature Change Date updated
Recognize one of multiple entities in a single utterance General availability date moved to Jun 2025 Jun 03, 2025
Use shift bookings to assign conversations General availability date moved to May 2025 May 02, 2025
Use messaging APIs to manage customer chat conversations Public preview date moved to Jul 2025. General availability date moved to Sep 2025. Mar 19, 2025
Support WhatsApp through Azure Communication Services General availability date updated to Apr 2025 Feb 05, 2025

Features removed from release plan

Feature Reason Date removed
Edit business rules for omnichannel AI agents Merged this feature with the Manage business rules for omnichannel agents feature. May 02, 2025

Dynamics 365 Field Service

Release date changed

Feature Change Date updated
Access online data with your offline-first application General availability date moved to Jun 2025 Mar 20, 2025
Improve schedule assistant matching across locations General availability date moved to Jun 2025 Mar 04, 2025
Use inspection builder to create inspections from existing files Public preview date moved to Mar 2025 Dec 11, 2024

Dynamics 365 Finance

Features added to release plan

Feature Date added
Use updated Australian Payment Times Reporting Scheme Apr 14, 2025
Process automation bank foreign currency reconciliation Apr 09, 2025
Export Business performance planning cubes and dimensions Apr 01, 2025

Release date changed

Feature Change Date updated
Use agents for recommended actions on Account reconciliation agent workspace Public preview date moved to May 2025. General availability date moved to Oct 2025. May 05, 2025
Manage assets using the Acquire to Dispose data model Public preview date moved to Jul 2025. General availability date moved to Oct 2025. May 01, 2025
Make payments in advance with prepayment sales invoices General availability date updated to Jun 2025 Apr 16, 2025
Improve bank account lifecycle management General availability date moved to Sep 2025 Apr 09, 2025
Access electronic invoicing phased rollout in Belgium General availability date moved to Apr 2025 Apr 01, 2025
Start planning quickly with template solutions General availability date moved to Sep 2025 Mar 13, 2025
Expand localization in LATAM countries for Venezuela General availability date moved to Jul 2025 Feb 28, 2025
Streamline Dynamics 365 finance and operations integration Public preview date moved to Sep 2025. General availability date moved to Oct 2025. Feb 13, 2025
Create dimensions and cubes using copilot in business performance planning Public preview date moved to Aug 2025. General availability date moved to Oct 2025. Feb 13, 2025
Put planning into action using outlier detection Public preview date moved to Sep 2025. General availability date moved to Oct 2025. Feb 13, 2025
Preview automatic bank reconciliation matching results Public preview date moved to Sep 2025. General availability date moved to Oct 2025. Jan 27, 2025

Features removed from release plan

Feature Reason Date removed
Use electronic invoicing in Paraguay Moved to the next release wave. May 23, 2025
Use electronic invoicing in Uruguay Moved to the next release wave. May 23, 2025
Generate one journal for multiple vendor payment lines Merged this feature with the Preview automatic bank reconciliation matching results feature. Mar 28, 2025
Use electronic invoicing in Bolivia Moved to a future release wave. Jan 31, 2025
Search documents using natural language in document explorer Deprioritized and will not be delivered. Jan 25, 2025

Finance and operations cross-app capabilities

Features added to release plan

Feature Date added
Build agents for finance and operations with Model Context Protocol Apr 24, 2025

Release date changed

Feature Change Date updated
Extend Copilot in finance and operations apps with client actions General availability date moved to Sep 2025 Apr 11, 2025

Dynamics 365 Supply Chain Management

Features added to release plan

Feature Date added
Enhance vendor rebate management Oct 23, 2024

Release date changed

Feature Change Date updated
Enhance supply chain traceability with tracking attributes Public preview date moved to Aug 2025. General availability date updated to May 2025. Apr 03, 2025

Dynamics 365 Project Operations

Features added to release plan

Feature Date added
Customize the Billing hub view Apr 10, 2025
Post project cost for the procurement category upon product receipt Jan 22, 2025
Use integration troubleshooting for modern projects Dec 12, 2024
Use the new Time Entry mobile app Dec 05, 2024

Release date changed

Feature Change Date updated
Use general journals against projects for resource nonstocked scenarios Public preview date updated to Sep 2025. General availability date moved to Dec 2025. May 30, 2025
Post expenses on the expense report posting date General availability date moved to Sep 2025 May 22, 2025
Simplify expense management using new enhancements General availability date moved to Sep 2025 May 22, 2025
Edit per diem transaction date, exchange rate in expense management General availability date moved to Sep 2025 May 22, 2025
Enable number sequences in expense management General availability date moved to Sep 2025 May 22, 2025
Increase work breakdown structure limits Public preview date moved to Jun 2025. General availability date moved to Aug 2025. May 02, 2025
Record task progress from the tasks grid in Project Operations Public preview date updated to May 2025. General availability date moved to Sep 2025. May 02, 2025
Implement access restrictions in Project for the web iFrame Public preview date updated to May 2025. General availability date moved to Sep 2025. May 02, 2025
Import projects in MPP files into existing projects Public preview date moved to Jul 2025. General availability date moved to Sep 2025. May 02, 2025
Enable milestone date to be time zone independent General availability date moved to May 2025 Apr 09, 2025
Sync global address book with Project Operations General availability date moved to Jul 2025 Mar 25, 2025
Use stocked products in resource-based deployments Public preview date moved to Jun 2025. General availability date moved to Dec 2025. Mar 19, 2025
Use the enhanced quote experience Public preview date moved to Feb 2025 General availability date moved to May 2025 Feb 14, 2025
Support for line discounts and fees in resource-based deployments General availability date moved to Sep 2025 Feb 05, 2025
Use time zone-agnostic fields in resource planning Public preview date updated to Jun 2025. General availability date moved to Sep 2025. Jan 22, 2025

Features removed from release plan

Feature Reason Date removed
Use the improved project contract experience Moved to a future release wave. Mar 31, 2025
Use what-if analysis on estimates Moved to the next release wave. Mar 31, 2025

Dynamics 365 Human Resources

Release date changed

Feature Change Date updated
Integrate Human Resources with Viva Connections Public preview date moved to Jun 2025 Dec 11, 2024

Features removed from release plan

Feature Reason Date removed
Use recruiting with copilot Merged this feature with the Simplify job posting and interviewing using Recruiter assist agent feature. Feb 27, 2025

Dynamics 365 Commerce

Features added to release plan

Feature Date added
Enable custom price attributes for POS and e-commerce May 23, 2025
Allow net price in Unified pricing management Apr 25, 2025
Enable associates to monitor and detect offline health issues Mar 31, 2025
Enable Klarna payments for customers in physical stores Mar 24, 2025
Use Adyen risk management to minimize e-commerce fraud Feb 11, 2025

Release date changed

Feature Change Date updated
Modernize Commerce payments to enable new payment methods Public preview date moved to May 2025. General availability date moved to May 2025. May 05, 2025
Enable Klarna payments for customers in physical stores Public preview date moved to May 2025. General availability date moved to May 2025. May 05, 2025

Dynamics 365 Business Central

Features added to release plan

Feature Date added
Use SecretText with control add-ins and in JSON objects Jun 04, 2025
Use B2B Router as a service provider for e-documents May 16, 2025
Use enhanced sales analytics May 12, 2025
Use AI resources for your Copilot extensions May 06, 2025
Experience user-friendly client activity descriptions in performance profiles Apr 01, 2025
Use new AL project templates for creating Copilot features in Visual Studio Code Mar 31, 2025
Use Continia as a service provider for e-documents Mar 14, 2025
Manage external files more easily through unified API in External File Storage module Mar 14, 2025
Use enhanced Excel reports for sustainability Mar 01, 2025
Use enhanced analytics for projects Mar 01, 2025
Use enhanced analytics for purchasing Mar 01, 2025
Use enhanced analytics for sales Mar 01, 2025
Use enhanced analytics for finance Mar 01, 2025
Enhanced index troubleshooting Mar 01, 2025
Add fields from related tables in analysis mode Feb 26, 2025
Create lists and dictionaries of interfaces in AL Feb 26, 2025
Enable overpicking for production orders Feb 26, 2025
Link to Power Platform to use Copilot Studio messages Feb 25, 2025
Self-service App Key Vault onboarding for AppSource apps Feb 25, 2025
Import and export more data for Shopify B2B companies and company locations Feb 24, 2025
Use new IncStr parameter to change integers by more than 1 in string variables Feb 24, 2025
Use improved troubleshooting options for cost adjustments Feb 24, 2025
Align Subscription Billing with standard user experience and terminology Feb 24, 2025
Track and rebill quantity changes in subscriptions Feb 24, 2025
Add unit cost in subscription lines Feb 24, 2025
Create subscription contract lines manually Feb 24, 2025
Work with multiline strings in AL Feb 24, 2025
Create demo data for Subscription Billing with demo data tool Feb 24, 2025
Search, navigate and use app symbols as context for GitHub Copilot Feb 24, 2025
Omit warehouse pick for manual flushing methods Feb 20, 2025
Validate certificates on external web service endpoints called from AL HttpClient Feb 20, 2025
Validate report layouts for errors as an admin Feb 19, 2025
Running objects in actions defaults to UI descriptors on target object Feb 18, 2025
Reschedule production orders within a safety lead time Feb 17, 2025
Combine service shipments on a single service invoice Feb 14, 2025
Achieve greater accuracy in manufacturing costing Feb 12, 2025
Use ExFlow by SignUp connector for e-documents Feb 11, 2025
Convert simple type values to text using new ToText method Feb 11, 2025
Read and write YAML in AL using JsonObject Feb 11, 2025
Overloaded JsonObject data type GetValue method Feb 11, 2025
Use the new continue keyword for AL loops Feb 11, 2025
Extend CardPageId on list and listpart pages Feb 11, 2025
Use enhanced analytics for inventory Feb 10, 2025
Extend E-Documents features using a new interface Feb 10, 2025
Select extensions to open in Visual Studio Code from the web client Jan 31, 2025
Generate launch json file from the web client Jan 31, 2025
Allow multiple people to post inventory at the same time Jan 31, 2025
Adjust the FactBox pane width Jan 30, 2025
Enhance reports with PDF post-processing capabilities Jan 29, 2025
Require Intrastat classifications on documents Jan 29, 2025
Showcase Business Central with Czech localization demos Jan 28, 2025
Use VAT Return to report VAT in local and functional currencies in Czech Republic Jan 28, 2025
Add more text in cash documents in Czech localization Jan 28, 2025
Use modern search to access data in Czech localization Jan 28, 2025
Hide lines with zero quantity in Czech document reports Jan 28, 2025
Post cash documents to projects in Czech localization Jan 28, 2025
Use user interface enhancements for better experience Jan 27, 2025
Calculate values only for visible FlowFields Jan 24, 2025
Check total purchase amounts on documents Jan 21, 2025
Use enhanced analytics for Sustainability Jan 20, 2025
Comply with Australian Payment Times Reporting bill Jan 20, 2025
Use the new Out of Scope emission category Jan 20, 2025
Use Edit in Excel on output, consumption, and item journals Jan 15, 2025

Release date changed

Feature Change Date updated
Use enhanced Excel reports for sustainability General availability date moved to Jun 2025 May 08, 2025
Use enhanced analytics for purchasing General availability date moved to Jun 2025 May 08, 2025
Use enhanced analytics for projects General availability date moved to Jun 2025 May 08, 2025
Migrate record links and notes with cloud migration tooling General availability date moved to Jun 2025 Apr 29, 2025
Comply with Australian Payment Times Reporting bill General availability date moved to Jul 2025 Apr 29, 2025
Use Continia as a service provider for e-documents Public preview date moved to Jun 2025. General availability date moved to Jul 2025. Apr 29, 2025
View app compatibility with future versions in admin center General availability date moved to Jun 2025 Feb 26, 2025
Support IPv6 for enhanced security and scalability General availability date moved to May 2025 Feb 26, 2025
Use enhanced analytics for manufacturing (updated Power BI app) General availability date moved to Jun 2025 Feb 25, 2025
Analyze subscription billing data with Power BI reports General availability date moved to Jun 2025 Feb 25, 2025
Enable additional countries and regions General availability date moved to Aug 2025 Feb 24, 2025
Optimize screen estate usage on the web Public preview date updated to Apr 2025. General availability date moved to Apr 2025. Feb 20, 2025
Use e-documents to fix unposted purchase documents General availability date moved to May 2025 Feb 14, 2025
Preview incoming e-invoices prior to processing Public preview date moved to May 2025. General availability date moved to Jun 2025. Feb 11, 2025
Create e-documents from posted sales invoices General availability date moved to May 2025 Feb 11, 2025
Automate embedded attachments in PEPPOL Public preview date updated to Apr 2025. General availability date moved to Jun 2025. Feb 11, 2025
Use payments with the E-Document framework Public preview date moved to Aug 2025. General availability date moved to Sep 2025. Feb 11, 2025
Send e-documents via a service and email simultaneously Public preview date updated to May 2025 General availability date moved to Jun 2025 Feb 11, 2025
Delete incorrect e-documents and avoid duplicates General availability date moved to May 2025 Feb 11, 2025
Export reminders and finance charges as PEPPOL files Removed public preview date. General availability date moved to Jul 2025. Jan 31, 2025
Use ESG Reporting integrated with Business Central Public preview date moved to Sep 2025. General availability date moved to Oct 2025. Jan 24, 2025
Generate a CSRD preparation report General availability date moved to Sep 2025 Jan 24, 2025
Enable taxonomy elements for ESRS and other standards Public preview date moved to Sep 2025. General availability date moved to Oct 2025. Jan 24, 2025

Features removed from release plan

Feature Reason Date removed
Use new templates for financial reporting Deprioritized and will not be delivered. May 08, 2025

Dynamics 365 Customer Insights - Data

Release date changed

Feature Change Date updated
Connect to Azure storage behind a firewall using Virtual Network support General availability date moved to Jul 2025 Mar 21, 2025

Features removed from release plan

Feature Reason Date removed
Generate insights from marketing interactions Merged this feature with the Target right audience based on signals from earlier campaigns feature. Jun 02, 2025
Synchronize customer data and insights directly to Fabric OneLake Merged this feature with the Access Customer Insights - Data unified profiles and insights in Fabric OneLake feature. May 28, 2025
Integrate insights faster by choosing tables and data format to sync Merged this feature with the Access Customer Insights - Data unified profiles and insights in Fabric OneLake feature. May 22, 2025

Dynamics 365 Customer Insights - Journeys

Features added to release plan

Feature Date added
Tailor follow-up strategies by reacting to multiple customer actions at once Apr 16, 2025
Collect extra event attendee information without updating your data model​ Feb 21, 2025
Create an event portal on your own website Dec 03, 2024

Release date changed

Feature Change Date updated
Pause and resume journeys to handle unplanned events Public preview date moved to Jun 2025 General availability date moved to Jul 2025 Mar 28, 2025
Respect quiet times, engage based on location and time zones Public preview date moved to May 2025 General availability date moved to Jul 2025 Mar 27, 2025
Create an event portal on your own website General availability date moved to Aug 2025 Mar 25, 2025
Streamline form filling and event registration with form prefill​ General availability date moved to Apr 2025 Feb 25, 2025
Get insights on email engagement with heatmap analytics General availability date moved to Jun 2025 Jan 27, 2025
Maximize event capacity with waitlist registrations Public preview date moved to Mar 2025 General availability date moved to Jul 2025 Nov 27, 2024

Features removed from release plan

Feature Reason Date removed
Export your data to your own storage for custom reporting Moved to the previous release wave. Apr 15, 2025
Scale your business with confidence with 300M maximum monthly interactions Moved to a future release wave. Apr 07, 2025
Set up and execute pre- and post-event communications Deprioritized and will not be delivered. Mar 25, 2025